Get in Touch
Premium support for our exclusive clientele
Contact Information
Reach out to us for styling advice, order support, or any other inquiries. We're here to help.
Our Store
Devkota Sadak
Kathmandu 44600, Nepal
Phone Number
+977 970-7735233
Email Address
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Frequently Asked Questions
Find quick answers to our most common questions below.
Shipping Questions
We offer premium doorstep delivery across Nepal. Standard shipping usually takes 2-4 business days. Free shipping is available on all orders above Rs. 5000.
Product Questions
All our eyewear products come with 100% UV protection. Select premium models feature polarized lenses, Italian acetate frames, and custom sizing options. Please check the specific product details page.
Return Policy
We have a 14-Day Fit Guarantee. If the frames don't suit your face structure, you can return or exchange them hassle-free within 14 days, provided they are in original unworn condition with tags attached.
Order Support
You can track your order directly from your account dashboard. If you need to cancel or modify your order, please contact our support team within 12 hours of placing it.
Payment Questions
We accept all major credit/debit cards, eSewa, Khalti, and Cash on Delivery (for selected regions). All online transactions are fully encrypted and secure.
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